Flat-Rate vs. Hourly Pricing

In the computer repair field, it’s difficult to choose not only which service to go with, but which pricing option will be the most affordable. Of the vast number of companies in this field, there is an even mix between flat-rate pricing, and hourly rates. How is one to know which is better?

Let's compare the services. Geek Squad charges a flat rate of $249 for performing virus/spyware removal in-home. This job is on average takes 1 to 2 hours depending on the severity of the infection. At a reasonable hourly rate, the most you will pay is $150.

Now what happens when the technician cleans up your computer and you would like that wireless printer set up? The average time for this job is 30 minutes. See how quickly this adds up:

* Pricing information is taken from published price lists as of April, 2007

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